Trusted Partners Complying with Their Legal Obligations

Technical Service B&B HOTELS

With nearly 700 hotels across 15 countries, B&B HOTELS is a major player in the hospitality industry. Certified in sustainability and committed to a CSR approach, this hotel chain leads in high-quality affordable accommodations. With 2,646 third parties, B&B HOTELS has chosen a Third-Party Risk Management solution to manage the compliance of its suppliers and franchisees.

Technical Service B&B HOTELS

With nearly 700 hotels across 15 countries, B&B HOTELS is a major player in the hospitality industry. Certified in sustainability and committed to a CSR approach, this hotel chain leads in high-quality affordable accommodations. With 2,646 third parties, B&B HOTELS has chosen a Third-Party Risk Management solution to manage the compliance of its suppliers and franchisees.

Following a tender process to find a provider for automating third-party monitoring in France, we chose the Aprovall platform to support us in this project.

In our business, we work with various companies and are required to exercise due diligence with our third parties, ensuring their tax and administrative compliance. We must verify that the regulatory documents provided by these companies are accurate and current.

With B&B HOTELS’ growth and the resulting increase in service providers, we needed a solution that could centralize documents and streamline third-party management.

Previously, we collected paper documents, and the verification (checking dates, validity, and compliance) was manual— a tedious and time-consuming process.

Our motivations for changing document collection methods:

• A desire to make documents accessible to all relevant departments, wherever they may be;
• Easy transfer of documents to the appropriate bodies;
• Enhancing our CSR efforts by using less paper and ink.

The Aprovall platform simplifies our daily operations. Document expiration dates are calculated and displayed automatically in each provider’s profile. Additionally, automated reminders notify providers of missing documents and help them keep everything current. This new process saves us time and provides clearer visibility on missing documents per provider.

The Aprovall solution was implemented very quickly. We started by identifying our third parties, then efficiently imported them onto the platform. Aprovall’s teams, particularly their support service, facilitated a smooth transition for our longstanding partners, highlighting the benefits of the solution for third-party declarants. Within about a month, the new document collection procedure was in place.

e-Attestations offers peace of mind in third-party management.

For example, one of the platform’s advantages is that we can instantly check the status of our providers’ businesses. This way, we know if a company is in judicial liquidation, allowing us to identify and work only with trusted third parties who meet their legal obligations.

Key Benefits:

• Time savings in document management
• Improved third-party monitoring
• Enhanced document visibility
• Better fraud risk management

Client Quote:

Aprovall is an effective solution for companies committed to working with compliant service providers while saving time in document management.

Technical Service, B&B HOTELS